Apparently the creators of the Torn Armor Kickstarter had not heard there were issues with Defiance Games.
I would encourage you to review what is here, poke around the web for more information and make up your own mind.
This is the part that blew my mind: I formally asked for our money back less the approved and agreed charges and after a weekend of badgering they told me on Monday that “We do not have the available cash on hand to return these funds at this time” and “We are gearing up here for our own releases to get new product to market and improve our cash flow.”
Essentially what they are saying is, we took your money and we are using it for our Kickstarter so we can not give it back to you... Way to stay classy Defiance.
This was posted on Tabletop Fix.
Torn World announced today that the Torn Armor Kickstarter cannot be fulfilled due to Defiance Games ripping them off their money:
It was at this time that Defiance stated that they would not produce any masters until they had finished a batch of models. They then informed us that the file format we had provided them, their choice, wasn’t going to work. This new format was already a replacement of the original format they said wouldn’t work, which again was their choice. Soon after this they started talking about “going back to the models from last October” It was at this time I knew we were going into a downward spiral of excuses and finger pointing.
Ironically their chief responsibility was the creation of a usable, printable, castable 3d miniature models. Early on, they informed me they were unable to work with my artist/modeler and they in turn chose the artist/modeler they wanted to work with. The file format wasn’t going to work!
Clearly we have a serious problem.
Last Friday I concluded that Defiance was completely unable to fulfill our needs and that I made a mistake in choosing them. Being noble and generous I would say that they truly felt like they could handle it, but the reality of the project – in addition to their own projects – was too much. There may well be other reasons.
I formally asked for our money back less the approved and agreed charges and after a weekend of badgering they told me on Monday that “We do not have the available cash on hand to return these funds at this time” and “We are gearing up here for our own releases to get new product to market and improve our cash flow.”
Ironically their chief responsibility was the creation of a usable, printable, castable 3d miniature models. Early on, they informed me they were unable to work with my artist/modeler and they in turn chose the artist/modeler they wanted to work with. The file format wasn’t going to work!
Clearly we have a serious problem.
Last Friday I concluded that Defiance was completely unable to fulfill our needs and that I made a mistake in choosing them. Being noble and generous I would say that they truly felt like they could handle it, but the reality of the project – in addition to their own projects – was too much. There may well be other reasons.
I formally asked for our money back less the approved and agreed charges and after a weekend of badgering they told me on Monday that “We do not have the available cash on hand to return these funds at this time” and “We are gearing up here for our own releases to get new product to market and improve our cash flow.”
Just Three months before, another company: Proxie Models
KenofYork 16 Oct 2013 6:34 p.m. PST
I would like to warn people that I have had an extremely unpleasant dealing with the new management. Be very careful about these guys. I am owed a lot of money and I have been informed that the new management will not pay debts owed by Tony. I have a very strong reason to believe the management shift was a shell game to make the kick starter look better. Can't prove it, but have a very strong feeling about it.
This company has been the worst dealings I have had in my limited time as a part time, one man plastic company. I will NEVER work with them again.
They had planned for me to make the plastic mech in the kick starter without ever even talking to me about it. I found out I was the supplier after reading the kick starter and asking who was making it. I told them I would not be making anything for a company that owed me thousands of dollars and was making no attempt to pay. After I was paid for previous product I would be willing to look at the files and see what could be done. Well, they got a pile of money from kick starter and found someone else to make the mech. And they told me weeks ago they would be returning product, but they have not. This is NOT ok with me, but I have no choice. I would not have made the items if they had not ordered them. Still they have the items in their store, I have no money, and they are setting on almost $50,000 USD in kick starter money.
I am very sorry if this seems to be a bad business move to spread bad news about another company, but I am angry beyond the capacity for rational thought.
Be very careful dealing with them.
